When you make a mistake, are you the type of person who feels relieved that you weren't caught? Or are you the type of person who owns up to it and makes sure it doesn't happen again? Because the latter is and should be the only way to do business. In this episode, I share the importance of owning up to your mistakes and the consequences of trying to hide it or blame external factors. We are all imperfect humans who make mistakes, and as long as we fix the problem and never make the same problem again, that's the way people build more credibility and loyalty towards your business. How do you deal with mistakes or crisis? Do you have stories of your own you would like to share? Share them in our private Facebook group https://www.facebook.com/groups/youreagiftpodcast and be part of the #GiftedCommunity