Your Sparkly Brand

8 Secrets to Unlocking Rave Reviews & Terrific Testimonials

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Hey brand owners! Did you know that having amazing client testimonials creates credibility for your brand and increases your brand engagement?

Here’s why on today’s episode of Your Sparkly Brand, we will be unveiling secrets to unlocking rave reviews and terrific testimonials that drive engagement and do all the selling for you just by asking your customers the right questions and guiding their reviews.

Key points in this episode…

  • Lauren attends a Mastermind event for copywriters.
  • Meg gets a nice review from one of her TikTok coaching clients.
  • Make asking for reviews and testimonials a part of your process and automate that process using software such as Dubsado.
  • As a service provider, ensure to follow up one or two months later on customer analytics that are impressive to your future clients.
  • Include numbers from the results you get from helping clients in your reviews.
  • Send out surveys asking specific questions.
  • Schedule a follow-up call with your clients to get feedback from them - video reviews are your best option if that’s a possibility.
  • Repurpose clients’ reviews into texts or graphics to highlight the reviews.
  • Incentivize your customers to leave reviews in order to make them feel valued.
  • Do not over-edit reviews in the course of repurposing them.
  • Keep an eye out for pieces of praise and feedback coming in from clients through email or any other communication channel.
  • Use reviews from social media comments to make contents.
  • Write a testimonial and have your client sign off on it.
  • Send clients examples of reviews to point them in the right direction.
  • Questions you can ask your customers/clients when you are collecting testimonials.
  • Case studies.
  • Where you should display your reviews.
  • Your task for today.

    • LINKS WE MENTIONED

    Dubsado CRM System: dubsado.com/?c=tassi

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    LET’S CONNECT

    Is there a topic you’d like us to cover in an upcoming episode? Are you a business owner who wants to join us on the podcast to share your story? Send us an email at [email protected] to get in touch.

    Find Lauren at laurentassiagency.com or on Instagram

    Connect with Megan at megangersch.com, on TikTok, and Instagram

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    Your Sparkly BrandBy Megan Gersch & Lauren Tassi
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