Unraveling HR - How Success Happens

#8 – Using the customer experience approach towards employees, HR tips & prospective with Staci McIntosh


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Staci McIntosh, Biography
I have 20 years of Human Resources executive/management experience in all major focus areas within HR. I especially love coaching others to be their professional best at work and during the job search process. I am the author the four job search and career books comprising the One Hour Handbook Series. With my husband, I also co-authored the book Bitcoin Boss: The One Hour Guidance You Need Before Investing in Bitcoin and Other Cryptocurrency. My experience includes: interest and traditional-based lead bargaining, employee/labor relations, recruitment, talent development, contract administration, compensation/workforce management, staffing allocation and modeling, talent/hiring systems, HCM technology adoptions, and human resources policy management.

Follow Staci on LinkedIn , on facebook @ Job Search & Career Advice & on twitter @StaciVegas
Staci's Secret to Success 



Links to References Discussed



Job Search Passport: Using Industry Secrets to Write Applications, Resumes and Cover Letters (One Hour Handbook Series)

Ready for Take-Off: Preparing for Interview Questions on Your Job Search Journey (One Hour Handbook Series)

Wheels Up: Mastering the Job Interview to Launch Your Career (One Hour Handbook Series)

Brace For Landing: Managing Your Life and Career After Being Laid Off, Fired, Pushed Out or Demoted (One Hour Handbook Series)

My Talking Pet (phone app)

Presence: Bringing Your Boldest Self to Your Biggest Challenges by Amy Cuddy (Book)

Difficult Conversations: How to Discuss What Matters Most

(Podcast) James Altucher

 






Show Notes

1:54 Into to Staci
6:24 How to start of a mentorship & biggest take-away from having a mentor
7:45 Seek out advice before seeking a mentor
9:52 Unique perspectives & interests in the Hospitality industry
11:14 Utilizing the customer experience mentality inwards towards employees
14:50 Favorite part of HR
18:07 Common hurdles keeping people from growing
22:53 Common myths about those in the HR industry
26:02 You’re always being interviewed whether you know it or not
28:52 Challenges people face when searching for a job
33:07 Why the interest in writing the series of books
38:11 The process behind writing the series of books
43:16 Rapid fire questions including:

If you had an extra 30 minutes in a day, what would you do
Android or Iphone?
Favorite non-social media app
A recent habit you’ve changed in recent years to be more productive
Tools to maintain a to-do list
Who’s the 1st person that comes to mind when you hear “successful”
Book or resource most recommended for those looking for career success
...more
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Unraveling HR - How Success HappensBy Tony Zamora