Listen in today as we discuss the hot topic of AI, specifically AI in the Contact Center, and if it's better at Quality Assurance than a human. Ashish Nagar, CEO of Level AI, joins us today as we dive deep into their real-time QA offering and how it sits on top of other contact center offerings. We talk about Generative AI and how it solves some of the most common problems in the contact center and turns them into revenue-generating machines!