Episode 82, recorded December 9, 2022, discusses the progress with Best Fleets interviews, the lack of inclusion amongst drivers vs other employees, and lease purchase programs, followed by a course development update.

Sections include:

- 00:00 - Best fleets interviews and behind the scenes of the questionnaire

- 14:52 - Including drivers in training and feedback

- 28:49 - Success rates of lease purchase programs

- 32:50 - Course updates and specialized vehicle training