In this episode of the Ideas on Stage podcast we spoke with Nigel Taberner. 

Nigel is a former police officer and hostage negotiator. He served for 30 years within the police service, rising to the rank of Detective Inspector in counter terrorism policing.

He now shares the skills that he learned as a hostage negotiator with business leaders and organisations, teaching them how to communicate better and negotiate when they have nothing to give away. 

In this episode we talked about trust, listening and influence in negotiation.

What You'll Learn:

- Shape your mindset before tough conversations

- Get people talking and listen with intent

- Use simple phrases to open difficult discussions

- Start strong with a clear opening line

- Prepare well and avoid bias in negotiations

In This Episode:

06:02 - Your Inner Voice Before Difficult Conversations

08:34 - Why Negotiation Is Just A Conversation

10:55 - Get Them Talking And Keep Them Talking

13:40 - Listening Is A Negotiator’s Superpower

17:21 - How To Create Space Without Asking Questions

36:00 - Use “I Get The Impression” In Tough Conversations 

43:58 - Why Your Opening Line Matters Most

48:52 - Why Knowing Too Much Can Hurt Negotiations

54:30 - Why Nerves Peak Before You Start

We hope you enjoy it! 

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Nigel Taberner:  

- LinkedIn: https://www.linkedin.com/in/nigel-taberner/ 

- Website: https://www.nigeltaberner.com/

Recommended books: 

- Never Split The Difference by Chris Voss

- Influence by Robert Cialdini 

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IDEAS ON STAGE RESOURCES 

- Books: ‘Confident Presenter’ – free copy https://bit.ly/confident-presenter-free and ‘Business Presentation Revolution’ https://www.ideasonstage.com/resources/books/business-presentation-revolution-book/

- The Confident Presenter Scorecard: https://ideasonstage.com/score

- Free Web Class: https://www.ideasonstage.com/uk/events/    

- Free Mini-Course: https://bit.ly/confident-presenter-mini-course   

#IdeasOnStagePodcast #CommunicationSkills #Leadership #Negotiation #ClientCommunication