Channel Mastery

85: Shifting Channels in the Specialty Bicycle Market, Part 4: How a Mobile Bike Shop Improves Customer Experience Across Multiple Channels, with Pete Buhl of Beeline Bikes


Listen Later

The purpose of this “Shifting Channels” series is to provide a line of sight on where things are going with channel evolution in the specialty bike community and industry. We’ve covered e-commerce options, case studies in product launches, and adoption in practice by shop owners trying, adapting and thriving.


Today, we’re covering software as a service (SaaS) for bike. Before my technophobe friends shutdown, I encourage you to evaluate this type of technology through the service lens. The SaaS we explore today is leading the charge with a user-friendly, online option to create friction-free experiences for your customers, and a headache-free experience for bike shops.

...more
View all episodesView all episodes
Download on the App Store

Channel MasteryBy Kristin Carpenter

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

46 ratings