Helpdesk Nightmares

85: Shortcuts


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Mark, Cody and special guest (Mark's husband) AJ talk about shortcuts this week! You know, when users decide they know how to make their own shortcut... but actually make a copy of an original file and make shortcut of the copy no one has access to? And that kinda thing.
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Helpdesk NightmaresBy Halfway Network, Mark E, Dave G, Cody T, Austin S