Everyone regards humility as a virtue, but how many of us appreciate its importance or, more importantly, how the absence of humility impedes societal discourse and hurts personal relationships. When we allow overconfidence bias and the Dunning-Kruger effect to control us, we are far too quick to offer opinions, no matter how little we might know, and refuse to listen. It’s as if we’re spring-loaded to spouting an opinion and defending it, not matter how little we might know.

The result: we spend much time arguing about things that may not be true and trying to convince others how wrong they are. Instead of seeking to learn from the other and figuring out a solution, we focus on suppressing the other person’s point of view. And with this comes resentment, distance, a breakdown in personal and professional relationships and ineffective government.

Richard Rohr said it best: “Those who know, know they don’t know.” Listen to what Jack and Gonzo have to say.