My Curious Colleague ~ CPG CX

86. [REPLAY] Mock RECALLS w/Jon Cox & Richard Wakeanda of Wellness Pet - Consumer Affairs & R&D


Listen Later


 


Here's another great REPLAY (Ep 86) related to the topic of RECALLs. In this episode, my colleagues, Jon Cox (Sr. Mgr Consumer Affairs) & Richard Wakeanda (R&D) at Blount Fine Foods episode on the @My Curious Colleague podcast.  We'll talking Mock RECALLs from both Consumer Affairs AND Food Saftey/Quality's POV....AND...this month, I

continue to celebrate my colleagues' service to the CX industry group known as ⁠SOCAP International⁠. As you may be aware, Jon is current President of the
Board of Directors for SOCAP (Society of Consumer Affairs Professionals).

Links here:

🍎Apple Podcast: ⁠https://lnkd.in/eg8CASq⁠

🦒Spotify: ⁠https://lnkd.in/eqSQKJx⁠

***************************************************

We’re continuing our

series chatting about the “R” word (recalls) …this time we’re zeroing in on the
Mock Recall process. @Jon Cox – Senior Manager, Consumer Affairs | Marketing at
the Wellness Pet Company is back to chat and he brought along his colleague Richard
Wakeanda (Food Safety/Quality Assurance Sr.Manager).  

 

You might be asking

yourself…”Why conduct a “Mock Recall”…? According to Richard…”Practice,
Practice, Practice” is the best way to ensure a successful Live event in the
future and a Mock recall is a great way to note any gaps in your plan.

 

Jon is has contributed

to the Consumer Care Industry with his leadership in the SOCAP (Society of
Consumer Affairs Professionals) industry group and currently serves as
President on @SOCAP’s Board of Directors.

 

Also, may I suggest you

go into the archives and check out Jon’s episode from earlier this year – It’s
a great primer to today’s episode (S3 Ep35: A Recall 101 of Sorts).

 

💜

Richard’s volunteer organization shout out goes to Feeding America https://www.feedingamerica.org/
and YOUR local food bank.  So important…

 

So… thank you Jon & Richard for joining

me on S3 Ep46 – Full Episode out NOW on the @My Curious Colleague #podcast.

---
Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message

💲Ad colleague (Liquid I.V.):

Ready to shop better hydration, use my special link https://zen.ai/SinqBS8cKs39-6K30by4J74mczzMi1puDBVjpsZcu-M and use my special code at checkout [code MYCURIOUSCOLLEAGUE} to save 20% off anything you order.

 

...more
View all episodesView all episodes
Download on the App Store

My Curious Colleague ~ CPG CXBy Denise Venneri

  • 5
  • 5
  • 5
  • 5
  • 5

5

23 ratings