Tune in to hear a great conversation with Amas and Luke Anderson as they discuss the following:

• What exactly is "Customer Experience"?
• Is the chief customer officer a real role?
• What are companies actually doing to improve 'Customer Experience'?
• Can technology really help the experience of the customer?
• How can technology help service employees?

And much more.  

Learn more about Luke Anderson

Learn more about Amas Tenumah