I LOVE a good outline…especially if I’m going to be in a high stakes situation. When I wasn’t as established in my communication journey, I lived by them. Like…literally read off the script. That approach lead to distrust because people thought I was just checking a box and getting through important conversations. I never really felt comfortable with the script so I looked at the paper more than I looked at the person I was talking with. And what’s worse, I likely forgot the whole reason I put the script together in the first place…to create connection. In this episode, we explore how scripts can benefit you when you use them right.