EI or EQ … it really doesn’t matter which term you use. The important thing is that you’re aware that having a high level of emotional intelligence is key to leading your dream team, dealing with difficult clients and changing your victim mindset to a victorious one.

The most powerful introduction to the ‘above the line’ concept is the OARBED model, and in this episode we share real life examples of how falling below the line can lose you clients and break your business.

In this episode you’ll learn:

• The key EI concept every VA must use.
• How to deal with unhappy clients.
• Why being a slave to your business is a choice you’ve made.

Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today!

Sam + Jo xoxo