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How Insights are Made: Seeing What Others Don’t by Gary Klein
explores the nature of insights, identifying triggers such as connections, coincidences, contradictions, and creative desperation, while also examining barriers like personal biases and organisational structures that can impede these moments of understanding. It proposes a "Triple Path Model" to explain how insights arise and offers strategies for individuals and organisations to cultivate these transformative shifts in perspective, ultimately aiming to enhance decision-making and innovation by learning to see what others overlook.