In this special bonus episode of Amber Matt Chats, Amber and Matt dive into one of the most pressing questions in senior living technology: What is the key indicator of a successful tech implementation in senior living communities?

Drawing from Amber’s extensive experience visiting over 80 senior living communities across the U.S. and U.K., she shares the one factor that consistently determines the success of technology adoption: leadership buy-in.

Key Takeaways:

• Leadership Support is Crucial – Without executive-level champions for tech change, meaningful progress is nearly impossible.
• The Top-Down Approach – Communities that embrace technology as a tool for efficiency and innovation see the best results.
• Overcoming Industry Challenges – While technology isn’t a “silver bullet,” it can help address major issues like labor shortages and operational inefficiencies.
• Resident & Staff Experience Matters – Poor technology implementation, system sprawl, and lack of integration can create frustration at every level.
• The Growing Need for Tech – With 78% of Boomers now using smartphones, the demand for better, more accessible technology in senior living is only increasing.

💡 Want to future-proof your senior living community? Tune in to learn why tech adoption starts at the top!

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