What happens when you bet on people instead of acquisitions?

Pia Ostos, EVP and Chief Performance Officer at Inmar Intelligence, joins Felicia Shakiba to share how prioritizing leadership development—rather than acquisitions—became a powerful engine for growth. Pia explains how embedding clear leadership standards into performance reviews transformed leadership from a “soft” capability into a measurable driver of business outcomes.

This episode explores how leadership accountability, disciplined decision making, and intentional C-suite strategy unlock sustainable value creation. Pia breaks down how leadership investment reshapes culture from the top down, and how business process automation, enterprise technology, and digital transformation enable scalable performance systems. Leaders will walk away with executive insights on turning leadership, culture, and performance into a durable competitive advantage.

Chapters:

00:00 Transforming Leadership into a Growth Engine

06:31 Establishing Centers of Excellence

16:08 Innovating for Sustainable Growth

24:18 Building a Culture of Experimentation

26:02 Setting Core Leadership Standards

30:40 Measuring and Rewarding Leadership Behaviors

35:06 Leadership Development as a Growth Strategy

39:26 Advice for Building a High-Performing Culture

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