ScaleHQ Podcast

#9 - Scaling to 1bn Through Scalable Life Saving Solutions - Glenn Keys


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Aspen Medical is more than just a health business. It is a company that is transforming people’s lives and creating positive change throughout the world.

At the helm of this incredible enterprise is Glenn Keys, a man who believes that both integrity and fabulous staff are key components when taking your business to the next level.

With a focus on better understanding cultural differences, discovering the specific needs of clients, and delivering outstanding services with a long-term perspective in mind Glenn now has over 7000 staff working for Aspen Medical both nationally and internationally. And, over $1.3 billion worth of contracts as a result.

However, success hasn’t come without its challenges, so be sure to tune in to this episode for a candid discussion on the highs and lows of Glenn’s journey.


In the episode, we talk about:

01:12 - The Initial Vision for Aspen Medical

02:45 - Problem Solving Approaches and Client Categories
05:46 - The Crisis Mode Approach and Working Together with the Client
07:55 - The Importance of Co-Creation and Establishing Client Trust
09:02 - The Inception of Aspen Medical and the NHS
13:47 - Finding and Retaining the Right Staff
15:14 - Initial Challenges
18:43 - Challenges of a COVID Environment
20:10 - Being Able to Say No
21:18 - Talent Pooling and the Culture of Agility
23:24 - Key Aspects of Aspen Medical Project Management
24:58 - How Various Systems Evolved Enabling Scale
28:02 - The Need to Meet High Standard Expectations of Clients
29:38 - Steps to Achieving a Profitable Business
32:25 - Aspen Medical’s Approach to Scaling and Their Legacy
38:21 - Aspen Medical Three Years from Now
40:35 - Key Advice from Glenn Keys Regarding Success
42:44 - Where to Find or Contact Aspen Medical


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    • YOU CAN CONNECT WITH ASPEN MEDICAL AND GLENN VIA:
      • LinkedIn: au.linkedin.com/company/aspen-medical
      • Website: aspenmedical.com
      • Twitter: @GlennKeysAspen
      • YOU CAN REACH OUT TO CONNECT WITH SEAN DIRECTLY VIA:
        • LinkedIn: linkedin.com/in/seansteeleprofile
        • Website: seansteele.com.au
        • ...more
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          ScaleHQ PodcastBy Sean Steele


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