In episode 9, Jenny is joined by Shelbie Miller. Shelbie is a Sports Performance Physical Therapist at Texas Health Sports Medicine.

In this episode, Jenny and Shelbie talk about what type of communication training Shelbie received while earning her doctorate in PT, what specific communication skills are most important in her role, how she approaches conversations when she needs to deliver bad news, how she builds rapport and credibility with new clients, what role 'story' plays in her interactions with her clients, and how her communication has evolved throughout her career.

In the episode, Shelbie talks about The Level Up Initiative, which you can learn more about here: https://www.thelevelupinitiative.com/ and CALU, which you can learn more about here: https://thelevelupinitiative.mykajabi.com/calu-community

If you're interested in listening to Shelbie's podcast, Rethinking Rehab, check it out here: https://sites.libsyn.com/405434