Waiting for Service

#92 Being a service employee still sucks and how to fix it


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Amas visits with Brian Kearney and Ted Nardin, founders of 5th Talent for two great discussions. In this first one, they discuss the following:

  • The disconnect between what companies say and how they actually treat their people 
  • They discuss whether or not the contact center job a worthwhile job
  • How does getting the human to human piece right actually benefit you?

And much more

Learn more about Brian: https://www.linkedin.com/in/briankearney-meaningfulwork/

Learn more about Ted:                   https://www.linkedin.com/in/tnardin/

 

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Waiting for ServiceBy Amas Tenumah