Waiting for Service

#93 Being a Service Agent can be better we will show you how


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The conversation continues with those crazy people guys, Brian and Ted from 5th Talent.  In part two they discuss:

  • The methodology to getting the human to human challenge right
  • It's not the ping pong table, pizza party or even higher wages so what is it?
  • What makes a person want to flip burgers for less money rather than work in the contact center

And much more

Learn more about Brian: https://www.linkedin.com/in/briankearney-meaningfulwork/

Learn more about Ted:                   https://www.linkedin.com/in/tnardin/

 

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Waiting for ServiceBy Amas Tenumah