Happy belated birthday to Jae! And what better way to celebrate, than to share in conversation about her biggest pet peeve: inefficiency. Listen to how a pop culture question about the Warrior opens up into a talk about empathy, best practices for ordering a coffee or waiting in line, and how many issues these two have with airports. Thank you Matt for joining in this conversation and Jae hopes there are some good takeaways!

This podcast uses the following third-party services for analysis:

Chartable - https://chartable.com/privacy