You’ve been told to “show your value with data”—but what happens when the data still doesn’t land?

If you’re a social media manager or service provider who’s ever sent a beautifully designed report only to get silence (or worse, confusion) in return, this episode is going to feel like a deep exhale.

We’re unpacking the real reason most client reporting falls flat—and how to create reports that don’t just show numbers, but build trust.

Inside, Shanté shares the exact framework Sugarpunch uses to turn monthly metrics into clarity, context, and client retention gold.

You’ll hear:

• Why most reports fail (and how to tell if yours is one of them)
• The “Value-Clarity Framework” that reframes metrics as meaning
• The report structure that keeps our clients obsessed—and informed
• How to handle low numbers with transparency that builds loyalty
• The one change that made clients look forward to report day

If you’ve been craving a reporting process that reflects your strategy—not just your stats—this is your episode.

✨ If this resonates, you’ll love the Monthly Insights Report Template.

It’s the exact one we use for our clients—and it’ll cut your reporting time in half.

Grab it here:

https://shop.sugarpunchmarketing.com/collections/metrics-reporting/products/monthly-insights-results-report-template

You’re not bad at reporting.

You’ve just been taught to do it backwards.

Let’s fix that—together.

📁 RESOURCES & FREEBIES:

• Freebies for Social Media Managers – Grab my best guides for free!

• My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!

• Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.

CONNECT WITH ME:

→ Website: https://sugarpunchmarketing.com/

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→ Email: [email protected]

⭐ LEAVE A REVIEW & GET REWARDED: ⭐

Every month, I’m giving away a free template, class, or bundle to one lucky listener!

➤ Step 1: Leave a review on Apple Podcasts or Spotify

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💌 I’ll reshare every single one—because good karma should come with perks. 💕

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Mentioned in this episode:

The Back Office

Your free resource hub with 7 years of Shanté's best trainings, templates, and field notes organized by topic. Everything that's helped her clients and mentees build profitable social media businesses—now in one searchable place.