Michelle Katzelnick comes on the show to talk about how important communication is to the customer experience. Bedside manner, professional presentation, and other parts of communication that some piercers might take for granted. An EXTREME(!) talk about staying comfortable.

97 - Michelle Katzelnick (Communication in the studio)

Join host Ryan Ouellette as he discusses the professional body piercing industry with friends and colleagues. 
Ryan Ouellette is a member of the Association of Professional Piercers with 20 years of experience in the field. He is an international safety and technique instructor and is always up for a good industry talk.

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Join host Ryan Ouellette as he discusses the professional body piercing industry with friends and colleagues. Ryan Ouellette is a member of the Association of Professional Piercers with 20 years of experience in the field. He is an international safety and technique instructor and is always up for a good industry talk.

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97 - Michelle Katzelnick (Communication in the studio)

97 - Michelle Katzelnick (Communication in the studio)