As a brand experience expert, Katie knows firsthand the challenges organizations encounter as they strive to design a sustainable and effective BX program tailored for the female consumer. Using her experiences as a Chief Inspiration Officer, building company infrastructure and designing customer experience programs, Katie is now a leading voice for positive, actionable change in the organizations with whom she partners. Katie earned her master's in Adult Training and Development from Schulich School of Business and is a Certified Training and Development Professional. As a highly sought-after speaker, Katie has inspired audiences around the world to think differently about the female consumer, customer experience, and leadership. She has worked with globally recognized brands such as Honda, Celebrity Cruises, and Canada Post.   Connect With Katie: www.katiemares.com