July 28, 2023

#99 Top 5 General Managers in Asia; Mr. Chris Clark

41 minutes

Today's podcast guest is Mr. Chris Clark, an experienced General Manager with a demonstrated history of working in the Luxury hospitality industry from pre-opening experience in 16 hotels (3 of his own, 13 as a trainer/task force).

We discuss:

-Challenging himself

-Setting goals and sharing them with his managers

-Finding the right culture fit with luxury and service excellence

-Holding himself accountable

-Facing fears and embracing the unknown

Additionally, he has led the team as the Pre Opening GM for the first JW Marriott in Japan as well as Nara's first Luxury Hotel. It is significant for the JW Brand as Nara was Japan's first ancient capital and has the most World Heritage Sites in Japan.

The first and only JW Marriott in the world to Achieve Forbes Four Stars.

Travel and leisure named Chris "The Top 5 GM’s in Japan" by their guest survey.

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