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A 360 Degree View of the Contact Center Floor: An Interview with Customer Service Operations Expert, Jenny Dempsey | Recorded for Quality Assurance: Episode 10
This episode of Recorded for Quality Assurance features Jenny Dempsey, Consumer Experience Manager at Apeel Sciences and FruitStand.com. Tune in as Jenny gives expert insight into improving agent morale, important communication strategies, what the ideal agent technology toolbox looks like and more.
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By VistioThis episode of Recorded for Quality Assurance features Jenny Dempsey, Consumer Experience Manager at Apeel Sciences and FruitStand.com. Tune in as Jenny gives expert insight into improving agent morale, important communication strategies, what the ideal agent technology toolbox looks like and more.