Human-Centered AI at Work with Monica Marquez: A Practical Adoption Playbook
If youāre still treating AI like a shiny gadget, this episode will be a polite intervention.Monica Marquez (Flipwork) shows how to build a human-centered AI adoption playbook that actually sticks.We dig into AI as a partner, not a tool; psychological safety for teams; and the one-workflow-per-month rule that turns experimentation into measurable AI ROI.Youāll learn how to avoid work slop, build agentic workflows, and translate machine output into authentic intelligence that reflects your expertise. š¤
What youāll learn
- Shift identity first: āI experiment with AI daily.ā
- Redesign workflows before adding tools.
- Create psychological safety so teams can try, fail, and improve.
- Kill work slop and layer your context for quality.
- Build agentic workflows that scale judgment and consistency.
- Track time saved and quality gains to prove ROI.
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Quotes from the Episode
- āThe real danger isnāt killer robots. Itās disengaged humans.ā
- āDonāt ship work slop. Turn artificial intelligence into your authentic intelligence.ā
- āRedesign your workflow first, then layer AI. Otherwise you just automate the old mess.ā
- āStop treating AI like a tool. Treat it like a partner.ā
- āAdoption starts with identity: I experiment with AI every day.ā
- āUse AI for five-dollar tasks so you can solve five-thousand-dollar problems.ā
Chapters
00:00 Welcome, who is Monica Marquez and what is Flipwork
02:59 AI as a partner, not a tool
05:34 Practical example: recruiting, prompts, and human judgment
07:02 Generational beliefs, āartificial intern,ā and mindset shifts
11:24 From effort to impact: redefining success with AI
12:46 Redesigning workflows before layering AI
14:44 Psychological safety and daily experiments
16:55 Leaders model usage, run side-by-side experiments
18:37 Avoiding āwork slopā and building authentic intelligence
21:44 Doing more of your āzone of geniusā with AI
24:39 The one-workflow-per-month rule
29:25 Industry adoption patterns, lessons from Blockbuster vs Netflix
33:12 Personal AI use cases and voice-based workflows
36:32 Matrix, Terminator, and Monicaās real fear: disengaged humans
37:58 Where to find Monica and Flipwork
Where to find Monica Marquez
- Her Agency: Flipwork
- Monicaās site: themonicamarquez.com
- Newsletter: Ay Ay Ay, AI
About Dietmar Fischer
Host of Beginnerās Guide to AI. Economist and digital marketer helping teams turn AI from hype into workflows.Training, talks, and courses with thousands of participants. šļø
Go to argoberlin.com to see how we can help you!
Music credit: āModern Situationsā by Unicorn Heads šµ
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