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The hardest part of losing someone is not only saying goodbye. It’s waking up the next day to passwords you don’t have, bills in the wrong name, banks that won’t talk to you, and an estate process that can stretch for months while you’re running on grief brain.

We sit down with Serlina Chu, co-founder of Herekind, to talk about the real work that starts after the funeral: estate administration, probate timelines, asset and liability searches, account closures across banks, insurers, super funds, telcos, and utilities, plus the modern mess of digital legacy and online subscriptions. Serlina explains why Herekind begins with a human bereavement concierge, then moves families into a secure online platform built to reduce legal fees, share progress with relatives, and lighten the emotional load that comes with being an executor.

Listen now, then subscribe, share this with someone who needs it, and leave a review so more families can find practical grief support when they need it most.

Have questions about death, dying or the funeral industry? Email [email protected] to have them answered in a future episode.