JAMA Performance Improvement: Do No Harm

A Better Way to Manage Chronic Medical Conditions in Homeless Emergency Department Patients


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Homeless patients with chronic medical conditions who need long-term care often repeatedly present to emergency departments to receive treatment. Following a performance improvement analysis, clinicians at UCSF developed an emergency department–based team who work with the community to provide care for this challenging population. Hemal Kanzaria, MD, and Jack Chase, MD, discuss how UCSF has addressed this clinical problem.

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JAMA Performance Improvement: Do No HarmBy JAMA Network