Throughout the pandemic, the NewsHour has highlighted courageous front-line workers who are keeping the country running in the face of unprecedented hardship. Bridget Rhodes is one of these essential workers, a 911 dispatcher in Portland, Oregon, who has offered a calm voice to many callers suffering with COVID-19. Rhodes offers her Brief But Spectacular take on her critical role. PBS NewsHour is supported by - https://www.pbs.org/newshour/about/funders