Welcome back for Season 2, Episode 7 of None Size Fits All. This week’s episode features tech expert David Gibbons, and your host, Jon Boller.

 

Boller and Gibbons discuss historical moments in Amazon’s, Google’s, and Zillow’s past, highlighting Gibbons’ role as an integral member of each company’s development team at the time. Gibbons emphasizes the importance of social media in a growing business and how it helps to effectively make customer service more efficient on a large scale.

 

Boller and Gibbons also discuss artificial intelligence and its practical applications in contemporary business models with a focus on aiding workflow and anticipating customer needs. They highlight the I buyer model and how it is able to provide variety and limitless variations in expanding business markets.

 

What You’ll Learn in Today’s Episode:

• How Google functions are mostly AI, even though it may not be obvious
• How Google’s culture promotes the independent function of satellite offices at a superior level
• Spencer Rascoff’s adaptable vision for an early Zillow, according to Boller and Gibbons
• Why Drew Myers pushed for heavy social media interaction during the early years of Zillow, and how it helped the company to grow and succeed
• About Gibbons’ and Lloyd Frink’s experience with online platforms and their ability to streamline efficiency and effectiveness in customer service while working at Zillow
• How Zillow managed to stay one step ahead of market innovations by utilizing their Zestimate algorithm to determine market value on a home
• Why the role of social media coordinator in an organization in increasingly complex and more difficult than you would expect
• How humility plays a key role in effective customer service and social media branding
• Why the I buyer business model is a viable competitor, according to Gibbons
• How real estate and technology play an important role in improving the world, as reflected in Gibbons’ articles published on Geek Estate
• Intelligence aiding workflow allows the system to anticipate needs on a large scale in a more comprehensive manner
• The importance of removing inefficiencies in a  company faster than adding new functions to prevent bloating
• Why Amazon sets the bar for optimization of workflow
• How empowering the seller has created a new, bold market in real estate
• Why and how Gibbons sees blockchain as a dominant force in the future
• How entrepreneurs spend a significant amount of time convincing society of a need for their product in the USA, and how this differs abroad
• How blockchain serves as the internet of assets by bringing capital productivity to the asset itself
• Gibbons’ plans for logically applying his research on AI and the consciousness of time and reality in future markets and endeavors