Small Business Survival Conversations

A Christmas “Thank You!” For Those Who Have Helped You to Best Serve Your Customers


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Today Dr. Michael Troyer and Anna Steinfest will discuss who is on your Christmas List to say "Thank you". They will give you ideas on what to do and how to be creative in expressing your gratitude. 
Who is on your list?

  •  Customers, of course 
  • Employees and co-workers
  • The community members who sought you out to support you during the virus pandemic and the recession 
  • Your family who has supported you and put up with you for the last 12 months 

What? 

  • Do you need to provide a very personal and heartfelt “thank you”? 
  • Could you write, in your personal hand (your best hand) or in an email message (second best)

 Can you speak to at least one specific contribution that they have offered up to you and your colleagues? 

Do you know what that contribution did for you – either personally or strategically 

Do you need to send a gift? 

  • It is a nice gesture but not a requirement
  •  It is more your personal words - specific to something that they have done - that will mean the most!

 

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Small Business Survival ConversationsBy Anna Steinfest

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