In this special on-location episode of the Know Zone Podcast, Caroline Massey, Social Media Specialist at Classic Vacations®, brings listeners to Las Vegas for Classic’s annual Reservations Training Event. Amid the energy of learning and connection, Caroline sits down with hotel partners from around the world to discuss what makes their properties truly exceptional.

Hear from: 

• Andrew Pike, Managing Director, The Red Carnation Hotel Collection

• Ray Benevides, Fairmont Resorts Hawaii

• Juan Vela, Chief Executive Officer, Velas Resorts

• Garry Perotin, Complex Director of Leisure Sales, Conrad Punta de Mita & Hilton Los Cabos

From personalized service to signature experiences that leave a lasting impression, this episode is packed with insights designed to expand travel advisors’ expertise and elevate how they present these standout luxury properties to their clients.