<p>Be inspired by the strategic shift that happened when the voice of the customer was heard. Hear Melissa Benton, community development officer at John Boner Neighborhood Centers, talk about the evolution that occurred within their services when they went into the community to hear its needs.</p>

Be inspired by the strategic shift that happened when the voice of the customer was heard. Hear Melissa Benton, community development officer at John Boner Neighborhood Centers, talk about the evolution that occurred within their services when they went into the community to hear its needs.

A Community Center that Listened to Its Community

If we want to improve health and well-being while lowering care costs, we must look beyond health care to the social determinants of health. Hosts Jill Huynh and Erin Keltner, who work at the intersection of health and human services, interview experts across sectors to uncover the keys to collaboration and holistic health in pursuit of improved health outcomes and lower costs for all. Listen for the latest on best practices, policy, and opportunities for integration and innovation.

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A Community Center that Listened to Its Community

A Community Center that Listened to Its Community