Developed by the Agency for Healthcare Research and Quality (AHRQ), Patient Safety Indicators, or PSIs, represent measurements of adverse events that enable healthcare organizations to gauge how they compare to others regarding patient safety. In addition, CMS looks at PSIs in scoring and penalizing organizations. In this series, Tomas talks with members of a clinical team that has seen great results in reducing PSIs throughout the organization.

Moderator:

Tomas Villanueva, DO, MBA, FACPE, SFHM

Senior Principal

Clinical Operations and Quality

Vizient

Guests:

Rachel Leyk, RN, CMSRN, CPHQ

Improvement Advisor

Quality and Safety – Fargo

Sanford Health

Devendranath (Dev) Mannuru, MD, CHCOM

Internal Medicine Hospitalist

CDI and Quality Physician Advisor

Sanford Hospital – Fargo

Khaled Zreik, MD

Director, Critical Care

Acute Care Surgeon

Sanford Health

Show Notes:

[02:00] Patient Safety Indicators (PSIs) defined

[02:46] PSI-90 and individual PSIs

[03:43] Hospital Acquired Conditions Reduction Program (HACRP)

[05:06] Documentation and the “dotted line” to quality

[05:44] Benchmarking with the Vizient Clinical Data Base

[06:23] Focused objectives for the PSI reduction program

[07:34] Steps in building the program structure

[09:35] Addressing gaps in education – once clinicians know what to do, they don’t fail

Resources:

To contact Modern Practice: [email protected]

Rachel Leyk’s email: [email protected]

Dr. Mannuru’s email: [email protected]

Dr. Zreik’s email: [email protected]

PSI ACS Poster: PSI ACS Poster Final.pdf

2023 Quality and Safety Conference presentation: 2023-qsc-ppt-final presentation.pptx

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