Developed by the Agency for Healthcare Research and Quality (AHRQ), Patient Safety Indicators, or PSIs, represent measurements of adverse events that enable healthcare organizations to gauge how they compare to others regarding patient safety. In addition, CMS looks at PSIs in scoring and penalizing organizations. In this series, Tomas talks with members of a clinical team that has seen great results in reducing PSIs throughout the organization.

Moderator:

Guests:

Devendranath (Dev) Mannuru, MD, CHCOM

Khaled Zreik, MD

Show Notes:

[02:00] Patient Safety Indicators (PSIs) defined

[02:46] PSI-90 and individual PSIs

[03:43] Hospital Acquired Conditions Reduction Program (HACRP)

[05:06] Documentation and the “dotted line” to quality

[05:44] Benchmarking with the Vizient Clinical Data Base

[06:23] Focused objectives for the PSI reduction program

[07:34] Steps in building the program structure

[09:35] Addressing gaps in education – once clinicians know what to do, they don’t fail

Links | Resources:

To contact Modern Practice: [email protected]

Rachel Leyk’s email: [email protected]

Dr. Mannuru’s email: [email protected]

Dr. Zreik’s email: [email protected]

PSI ACS Poster: PSI ACS Poster

2023 Quality and Safety Conference presentation: 2023 QSC presentation

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