Maria Emilia (Mila) de Melo, S-LP, Aud(C), Reg. CASLPO, LSLS Cert. AVT, is a Speech-Language Pathologist (S-LP), Audiologist, and Listening and Spoken Language Certified Auditory-Verbal Therapist. Mila has been working with infants and children who are deaf and hard of hearing and their families since 1992. In her work with the Toronto Infant Hearing Program (TIHP), Toronto Public Health (TPH), since 2007, she has been the Lead S-LP, providing family-centred therapy services to infants and young children diagnosed with permanent hearing loss.