In this powerful episode of ConvHERsations with Kristie, Kristie Clayton is joined by Ginny Haas, Integrator and Vice President of Sales and Marketing at Radcom, to explore a bold new approach to performance improvement—one that’s rooted in accomplishments, not just activity.

Ginny shares how her team is revolutionizing the traditional job description by focusing on measurable outputs and clear expectations instead of vague behaviors or overstuffed task lists. Together, she and Kristie dive into the six boxes of performance thinking, the role of job aids in building consistency, and why great training starts with clarity—not complexity.

This conversation is packed with practical insights for leaders, managers, and integrators looking to create more alignment, reduce turnover, and help their team members love their work. Whether you're onboarding new hires or planning your org chart for growth, Ginny's framework offers a smarter, more supportive way to set people up for success.