In this episode of ConvHERsations with Kristie, host Kristie Clayton sits down with longtime talent optimization expert Melissa Ortiz to talk about what it really means to get the right people in the right seats. Together, they explore how tools like Predictive Index and StrengthsFinder can help leaders understand their team members deeply, develop them intentionally, and create workplaces where everyone can thrive.

From stories of leadership growth to the often-overlooked importance of receiving compliments well, this conversation is packed with insights on employee engagement, development planning, and how to avoid costly people mistakes. Melissa shares how personal reflection, specific feedback, and role clarity can drive retention and performance—and why A players deserve more attention than they usually get.

Whether you're a second-in-command leader, a business owner, or someone passionate about building strong teams, this episode will leave you with practical ways to lead better and bring out the best in others.