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Title: A Culture of High Performance
Subtitle: Achieving Higher Quality at a Lower Cost
Author: Quint Studer
Narrator: Kevin Young
Format: Unabridged
Length: 8 hrs and 32 mins
Language: English
Release date: 12-26-13
Publisher: West Voice Audioworks
Ratings: 4.5 of 5 out of 39 votes
Genres: Business, Management
Publisher's Summary:
In healthcare, even the way we change has changed. Quint Studer's new book helps you hardwire the skills you need to perform at a higher level continuously.
Our industry has always dealt with change. But the environment we're navigating now requires change at a whole different level. We've moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency.
In his new book, A Culture of High Performance: Achieving Higher Quality at a Lower Cost, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.
Writing in his trademark conversational style, he lays out the framework, principles, processes and tactics that hardwire excellence in your organization all the while growing a culture of consistent reliable execution that drives quality higher and higher (and higher!) as it controls costs.
The book reveals:
A look at the latest research that validates which behaviors and practices truly work
The framework and core principles that lay the foundation for dramatic culture change
A simple seven-step model that helps you diagnose shortfalls, develop a treatment plan and hardwire the systems that drive performance
Why transparency and straight communication build trust and foster engagement
How to create and cascade a clear set of objective, weighted, aligned goals that break down silos and hold people accountable for achieving outcomes
A method for ensuring that leaders get the training and development they need
High-impact tactics that get behavior and processes aligned across your organization
The phases of change you can expect and how to help people navigate them
How to connect with head people and heart people (most of us are a blend of both) as you seek to drive change
A Culture of High Performance is the perfect companion to Studer's best-selling classic Hardwiring Excellence. Packed with new research and fresh insights all brought to life with humorous, thought-provoking and inspiring stories, this book is a must have for any leader struggling to shore up margins while sustaining an organization that's a great place for employees to work, physicians to practice medicine and patients to receive care.
Members Reviews:
Excellent
As usual- Quint Studer doesnât disappoint. this is an easy ready - easy to implement initiatives for a better healthcare workplace
Mostly common sense but a great and well written review for any healthcare leader
Mostly common sense but a great and well written review for any healthcare leader. I expect nothing less from Studer.
A Refreshing Guide to Leading an Organization to Great Performance
This text builds on the learning initiated in Hardwiring Excellence. New and updated research take Hardwiring Excellence to the next level in a way that provides new insight and great tips that can be applied right away! A book with healthcare examples at its heart, but meant for any leader who wants to make their organization the very best place it can be.
Five Stars
Good book. Quint Studer and the Studer group have transformed many healthcare systems and hospitals from good to excellent.
Great Book for All Managers!
Great book.