Communication is vital for any business to succeed, no matter what industry you are operating in. That is what Chris Failla is helping us foster within the Fabling Built family so we can initiate healthy communication within the team, our subcontractors, and the homeowners we work with.

Listen now to learn more about Chris, the importance of communication, and how you can make sure you are communicating healthily with everyone around you!

Key Talking Points of the Episode

[00:00] Introduction

[01:05] Who is Chris Failla?

[02:25] What kind of communication is important to have?

[05:14] How does communication connect to Fabling Built’s core values?

[06:30] How has Chris learned to develop healthy communication?

[09:50] How can you communicate effectively with different kinds of people?

[11:14] Should you take responsibility for how your message is understood?

[15:30] Why is respect important in fostering healthy communication?

[17:50] How does Fabling Built foster healthy communication within the team?

[20:55] What drove Chris to be on the journey he is on today?

[24:28] What did Chris learn from living in China?

[26:45] How did Chris put the concept of “guanxi” into practice?

[28:30] How has the mindset of building relationships helped Chris?

[30:10] Why is Chris not a goal-oriented person?

[35:25] How can you set more effective goals for yourself?

[39:10] How does Chris help people develop the right mindset?

[42:42] Why is it important to be aware of the stories you tell yourself?

[49:20] How do your stories affect your results?

[51:35] What would Chris tell project managers in difficult conversations?

[54:37] How can you ensure you are communicating effectively at all times?