Steve interviews Bobby and Chadd from Zest MSP. 

Overall, the conversation is about the importance of sales and marketing for MSPs and how Zest MSP can help them reach their goals. 

Zest MSP is an MSP PSA software designed to run the business of managed IT. Slay the Dragon of Complexity. 🐉⚔️

https://zestmsp.com

(0:00:01) Shoot the breeze while we wait for the audience to arrive

(0:10:19) Zest PSA for MSPs

(0:15:39) Exploring Zest: A Comprehensive Overview of the MSP Software Platform

(0:20:56) MSP Dashbar Overview: Monitoring Company-Wide Performance with Zest

(0:27:14) Utilizing Tickets and Tasks for Time Tracking in an MSP Environment

(0:37:04) Admin Sales and Task Management with Zest

(0:43:07) MSP Growth Strategies: Utilizing Zest's Urgency Score and CRM Functionality

(0:51:05) Gamified Work Feed System for Technicians

(0:58:12) Streamlining the MSP Process for Increased Efficiency

(1:00:04) Zest Reports Overview and Benefits for MSPs

(1:08:52) Exploring Zest's Project Management Module

(1:18:34) Outlook Integration and Email Parsing

(1:20:12) Automation and Quality Control in MSP Ticketing

(1:24:50) Resource Automation Feature Roadmap

(1:31:12) Dispatching Methods for MSPs

(1:40:14) Exploring the Complexities of Contract Management in Customer Relationships

(1:42:09) Billable Time Management and Invoicing for MSPs

(1:45:11) Block Hour Usage for MSPs

(1:50:15) Integrations and Automation for MSPs with Zest

(1:55:58) Client Profitability Report

(2:02:28) Security Standards for Development Team

#zestmsp #rocketmsp #psa #msp