The Sales Engagement Podcast

A Guide to Customer & Competitive Research

08.02.2021 - By OutreachPlay

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By conducting both customer and competitor research, you can set your product or service up for success right from the start. It helps you build a community, guide your sales and marketing teams, develop your product roadmap, and differentiate yourself from the rest of the competitive landscape.

In this episode, Kristen Schafer, Sr Integrated Marketing Manager at Faithlife, shares some tips and tricks for conducting customer and competitive research, as well as some advice for aligning sales and marketing.

What we talked about:

Tips for approaching customer research

Tips for approaching competitive research

Increasing sales and marketing alignment

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