Upselling and cross-selling in retail is the secret to a sustainable and successful business.

Cross-selling and upselling works on the principle that it is harder to win this new customer than it is to sell to an existing customer.

Upselling is getting your customer to commit to buying a more expensive version of an item that they have already decided to buy.

Active listening will help you glean the details that will open those upselling and cross-selling opportunities.

Cross-selling and upselling will increase your bottom-line. | To read full story, visit https://startuparound.com/read/1583064303.611484/A-guide-to-upselling-&-cross-selling-in-retail?ref=audio_experience