In this interview, we delve into the inspiring journey of Heather Utsinger, CRC, CASCC, CGIC, a former Workforce Management Analyst for a call center. Heather faced an unexpected twist in her career when her employer decided to relocate the company to a different state, leaving employees with the choice to uproot their lives. Unfortunately, Heather was unable to make the move, leading her to embark on a quest to explore new career avenues. Tune in and listen to Heather's empowering journey!