Grace and Liel meet up in New Orleans at the American Association for Justice Winter Convention. In between Mardi Gras, conferences, business meetings, and networking events, they record the last episode for the 2020 Legal Marketing Toolkit for Success.

The last episode of this series of nine episodes is dedicated to Law Firm Reputation Management. In their conversation, Grace and Liel cover everything that has to do with reputation management, from first party to third party reviews, discuss the value of testimonials, explore why you should also survey your clients, and tell you how to publish your reviews on your website.

This episode will help you identify the components of a successful reputation management strategy and how to implement a system that will yield results. You will hear about the things you should consider when shopping around for Review Management software and why you should consider using or not using them.

Resources mentioned in this episode:

• New York State Bar Association
• Bright Local - Local Consumer Review Survey 2019

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