Incident investigations are often conducted under time pressure, removed from the people involved, and influenced by the unconscious biases of the investigator. James Sullivan is a facilitator and coach who delivers HSE investigation training to organisations, guiding safety professionals to keep investigations simple by listening to the lived experiences of those on the ground and prioritising care throughout the process. We learn about his approach to adapting investigations to reduce complexity and genuinely demonstrate care for people.

To learn more and to access the materials referenced in this episode visit: https://barclayss.com/fatality-free-future/