In this episode, we are honoured to have Paul Tolchinsky as our guest. Paul discusses his journey in whole-scale change management and the lessons he has learned over the years. He emphasizes the importance of speed and engagement in change efforts, and the need to involve the whole system in decision-making. Paul also highlights the trap of being preachy and thinking that you have all the answers, instead advocating for listening to the wisdom of the system. The key takeaway is to trust the wisdom in the system and create conditions for people to achieve their desired outcomes.

Chapters

00:00 Introduction and Background

05:36 Paul's Journey in Whole-Scale Change Management

13:26 The Concept of Whole-Scale Change

28:10 The Wisdom in the System