Ever wonder how a multinational team spanning across Sweden, Japan, France, and the Czech Republic plans their R&D to ensure they deliver game-changing solutions for their customers? This episode sees us chatting with Robert Helleday, Mycronic's Head of Research & Development, who offers a glimpse into their strategic R&D planning which leverages diverse perspectives and skill sets from different parts of the world, alongside the voice of their customers. Robert's insights demonstrate how understanding and keeping the customer's needs at the center of the process is crucial in creating standout products that deliver the maximum value to the user.

As the conversation evolves, we wade into the digital age and explore how industries are being transformed by data-driven processes and artificial intelligence (AI). We dive into Mycronic's approach to this change, particularly their integration of AI into their own R&D process. From boosting internal productivity to revolutionizing the inspection process, Robert reveals intriguing ways AI can be used as a tool to free up human time and enhance efficiency in factories.

EMS@C-Level is sponsored by global inspection leaders Koh Young (https://www.kohyoung.com) and Creative Electron (https://creativeelectron.com)

You can see video versions of all of the EMS@C-Level pods on our YouTube playlist.