CX Today

A Microsoft Teams Contact Center Demo: The Manager Experience


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Watch on YouTube.

CX Today's Charlie Mitchell hosts Paul Martin, an Account Executive at Landis Technologies.

We kickstart the conversation by discussing how Landis designed its Microsoft Teams Contact Center platform.

We then share a demo of how a contact center manager can navigate and the platform and realize significant benefits.

Finally, we consider:

  • What differentiates Landis Technologies' offering? 
  • What can contact centers expect from the agent and admin experiences? 
  • Where can our views go to learn more? 

For more from Paul, check out Landis Technologies' YouTube channel.

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